March 2025
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It’s Easy to Call a Teladoc!

In addition to virtual immediate care, PDRMA Health has a new option for those who want convenient primary care visits virtually using Teladoc’s Primary360, and it’s available to those who have elected PPO coverage. Now, you can avoid the hassle of going into an office — leaving you no reason to put off going to the doctor! Primary360 makes it easier than ever for PPO participants to complete annual checkups, general medical care for illness or injury, dermatology, mental health screenings and more.

Better yet, this service is available with no copay or out-of-pocket costs. You can work with a primary care provider (PCP) on a complete care team that includes nurses and medical assistants.

Your Primary360 team will spend time talking with you about your medical history and needs. They can refer you to specialists and order lab tests to help you achieve your health goals. Teledoc also has a video option to allow the healthcare team to diagnose and treat specific health issues, making it simple and convenient to establish a relationship with a PCP.

PPO plan participants can register at Teladoc.com/BCBSIL or by calling 800.TELADOC (800.835.2362). You can also find Teladoc’s number on your medical ID card.

If you haven’t used this type of service before, you can watch a telemedicine video for more information. Click to watch on our website: PDRMA Health PPO: Introduction to Teladoc Telehealth or PDRMA Health PPO: Introducción a Teladoc Telesalud.