How to Report Critical and After-hours Incidents After a two-year hiatus, PDRMA members are offering patrons a full array of activities and programs, which is great! But after such a long lapse, training — or retraining — staff is especially important, as procedures and policies may have become a bit fuzzy. Especially important is ensuring your employees know when and how to report a critical and/or after-hours incident.
More Activities Equal Greater Risk
“Gearing up for summer means more people, more driving, more equipment usage, and sadly, more chances for injury to staff and participants as well as damage to property,” notes Tim Lenac, PDRMA Risk Management Services Supervisor. “That two-year break means people’s skills probably also got rusty, but their belief in how well they can perform their job tasks likely didn’t.”
Often, the first thing that comes to mind when someone says “critical incident” is a drowning or near drowning. Such events are devastating to everyone involved, and PDRMA needs to know about them immediately... |