Here’s some important news if you prefer a virtual office visit to a live one! Our new PPO telehealth provider is MDLive (it used to be Teladoc). Telehealth visits mean not having to wait a long time for an appointment and not sitting in crowded waiting rooms.

With MDLive, PPO participants have access to virtual visits any time of day and any day of the week either by phone or video call. You can receive treatment for more than 80 health conditions including behavioral health. For more information, click here to check out the MDLive flyer on PDRMA’s website or here to view a video introduction.

The phone number for MDLive — 888-676-4204 — is on the back of your PPO ID card for easy reference, or you can find it at www.mdlive.com/bcbsil. You might also want to visit the MDLive webpage and download the MDLive app.